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Competences
Experience
Supervisor
Cape Union Mart Namibia Grove Mall
2022-09 - 2026-02
Supervised a team of staff, organised work processes and ensured department objectives were met. Managed recruitment, onboarding, training and performance coaching, while enforcing safety and quality standards. Developed schedules, monitored budgets, controlled expenses and implemented new procedures to improve productivity. Delivered high‑quality customer service and maintained compliance with legal regulations.
Receptionist
Medical Association of Namibia
2020-03 - 2022-08
Handled daily calls, mailbox management and general administrative duties. Processed CPD records, coordinated appointments and provided front‑desk support to doctors and patients. Ensured confidentiality of medical information, assisted with event planning for the Annual Medical Congress and contributed to client satisfaction through professional communication.
Store Manager
Blue Jean Retail Namibia (Sissy boy)
2016-09 - 2019-10
Managed store operations, including stock handling, order capture and weekly replenishment. Trained and hired new employees, set rosters and sales targets, and maintained strict confidentiality of customer data. Oversaw store cleanliness, safety protocols and customer service standards, contributing to increased sales and improved team performance.
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