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Competences
Experience
Graphic Designer & Production Specialist
Noarim Group (Romania)
2026-04 -
Lead graphic design and prepress activities for signage projects, preparing print‑ready files and overseeing operational workflow. Coordinate client consultations, branding requirements intake and ensure delivery quality. Manage multi‑channel communication with international clients, using Adobe Illustrator, Photoshop and AI tools. Supervise a small design team and ensure adherence to project timelines and standards.
Customer Service Representative
CGS Romania (Remote)
2026-02 - 2026-04
Provided English‑language support for US market customers, handling inquiries via phone, email and chat. Utilised ticketing systems (Slack, Teams, Zoom) to track and resolve technical and administrative issues. Ensured high customer satisfaction through timely and accurate assistance.
Graphic Designer & Production Specialist
Fastsigns UK
2024-02 - 2026-01
Designed and prepared graphics for large‑format signage, managing prepress file preparation and production workflow. Conducted client consultations to capture branding requirements and delivered projects on schedule. Utilised Adobe Illustrator, Photoshop and Corel Draw, coordinating with production teams to ensure quality standards.
Product Retoucher / E‑commerce
Childrensalon (UK)
2023-02 - 2023-04
Performed high‑quality visual retouching for luxury e‑commerce product images, ensuring consistency with brand guidelines. Collaborated with digital project teams, handling file preparation and quality assurance. Utilised Adobe Photoshop and AI tools to enhance image appeal and reduce time‑to‑market.
Freelance / Independent Projects
Various Clients (UK)
2019-04 - 2024-02
Delivered graphic design, prepress and branding services to multiple UK clients. Managed end‑to‑end project cycles, from client brief to final production, using Adobe Suite and AI tools. Coordinated remote collaboration via Slack, Teams and Zoom, ensuring timely delivery and client satisfaction.
Deputy Manager
Absolut Care (UK)
2018-04 - 2019-04
Supported operational coordination and client relations for a care services provider. Managed administrative tasks, ticketing system workflows and team scheduling. Ensured compliance with service standards and improved client communication processes.
Graphic Designer & Operator
Impuls Production (Bucharest)
2016-02 - 2018-05
Created graphic assets and operated large‑format printing equipment for advertising materials. Handled prepress file preparation, quality checks and production scheduling. Collaborated with clients to translate branding concepts into print‑ready designs.
Customer Support Representative
Stefanini (Bucharest)
2015-02 - 2016-02
Provided technical support and troubleshooting for international clients, primarily in English. Managed tickets via internal systems, resolved issues promptly and maintained high service levels.
Large Format Print Operator & Support
Mediaset (Bucharest)
2011-02 - 2015-02
Operated large‑format printing machinery and provided technical support for print jobs. Assisted in file preparation, quality assurance and equipment maintenance. Coordinated with production teams to meet tight deadlines.
Customer Service Representative
TweenCall (Bucharest)
2010-11 - 2011-02
Handled inbound customer calls, providing assistance and resolving queries. Utilised ticketing tools to log interactions and ensure follow‑up.
Langues
English
fluent
Romanian
native
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