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3 ans d'experience

Competences

HR Operations Shared Services Employee Lifecycle Management Performance Management KPI Development & Monitoring Talent Acquisition & Recruitment Coordination HRIS Administration Microsoft Excel Power Automate Microsoft Forms Employee Relations Workforce Analytics Process Automation Payroll Inputs Stakeholder Management

Experience

HR Operations & Performance Specialist

FiberOne Broadband Limited

2024-11 -

Provided HR operational and shared services support to a workforce of over 700 employees across technology, customer experience, commercial, finance, regulatory, public relations and corporate services. Coordinated recruitment, onboarding, probation, contract renewals and off‑boarding, ensuring proper documentation and approval workflows. Managed the full performance management cycle, including KPI setting, appraisal administration, calibration and reporting, and delivered talent assessment insights such as 9‑box mapping. Administered Performance Improvement Plans and supported line managers on performance‑related matters. Maintained employee records, performed HRIS updates and contributed to process automation using Microsoft Excel, Forms and Power Automate.

Langues

English

fluent

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