Sales Administration Officer

About the role

The Sales Administration Officer ensures smooth execution of customer orders by coordinating with purchasing, logistics, finance and sales teams. This position is central to maintaining accurate order records and providing timely updates to clients.

Key responsibilities

• Verify all documents received for each order.
• Record customer orders in the integrated ERP system.
• Administer orders in ERP, including order confirmation, invoicing and payment follow‑up with finance.
• Generate purchase requests and keep ERP data up‑to‑date.
• Communicate order status regularly to customers, covering administrative and logistical aspects.
• Coordinate with purchasing, logistics, finance and product managers to ensure seamless order fulfillment.
• Prepare export documentation in line with customer requests and Letter of Credit requirements.
• Escalate any blocking points or issues to senior management.

Required profile

• HSC+ Diploma in Business.
• Good command of English and French.
• 2‑3 years of experience in a similar sales administration role.
• Experience working in international organisations, including remote collaboration.

Required skills

• Proficiency with ERP systems for order processing and data management.

What we offer

• Permanent contract with a competitive salary.
• Comprehensive extra‑legal benefits package.
• Opportunity to work in a human‑sized, internationally active company.
• Extensive training program and a collaborative team environment.