Communications and Knowledge Management Assistant

About the role

The Communications and Knowledge Management Assistant will support EVIHDAF in creating and disseminating high‑quality communication materials while strengthening the organisation’s knowledge management systems. The role combines content development, digital design, and AI‑enhanced processes to ensure clear, consistent messaging across all channels.

Key responsibilities

• Develop, edit, and publish communication products such as policy briefs, success stories, newsletters, reports, blogs, fact sheets, and presentations, using AI writing and translation tools (e.g., ChatGPT, Claude, Gemini, DeepL) to accelerate drafting and improve clarity.
• Maintain and update content on the WordPress website and social media platforms (LinkedIn, Twitter/X), applying AI‑driven SEO, automated scheduling, and audience‑targeting utilities.
• Design visually engaging materials—including brochures, posters, banners, and infographics—through AI‑powered design platforms like Canva Magic Studio or Adobe Express.
• Ensure branding consistency, data privacy, and quality control for all visibility products, aligning AI‑generated content with organisational standards.
• Support the documentation, storage, and dissemination of institutional knowledge and project learnings, exploring AI‑driven indexing, searching, and categorisation tools.
• Develop and maintain digital archives, resource libraries, and knowledge repositories using AI‑enabled classification systems.
• Capture lessons learned, best practices, and project achievements, employing AI tools to analyse reports and extract actionable insights.
• Facilitate knowledge‑sharing events, webinars, and communities of practice, leveraging AI‑assisted live transcription, automated translation, and meeting‑summary generators.

Required profile

• Proven experience in creating and editing a variety of communication materials for diverse audiences.
• Familiarity with AI‑assisted writing, translation, and design tools to streamline content production.
• Strong attention to branding, data privacy, and quality standards.
• Ability to organise and manage digital knowledge assets and support learning events.

Required skills

• WordPress content management
• AI writing tools (ChatGPT, Claude, Gemini, DeepL)
• AI design platforms (Canva Magic Studio, Adobe Express)
• Search engine optimisation (SEO)
• Digital archiving and knowledge‑repository management
• Live transcription and automated translation technologies