Landside Operations Agent

About the role

Maersk is seeking a Landside Operations Agent to coordinate and execute transportation and logistics activities, ensuring safe and on‑time cargo delivery while supporting continuous improvement across the supply chain.

Key responsibilities

• Coordinate and execute transportation and logistics operations to ensure cargo is delivered safely, on time, and in line with customer commitments.
• Monitor shipment progress and maintain end‑to‑end visibility through timely and accurate system updates and operational reporting.
• Proactively identify operational risks, resolve exceptions, and communicate updates to customers and key stakeholders.
• Plan and optimize transport capacity through effective routing, load consolidation, triangulation, and supplier collaboration.
• Support cost‑saving initiatives by preventing detention, demurrage, storage, waiting time, and other avoidable operational charges.
• Build and maintain strong relationships with transport providers, customs authorities, terminal operators, shipping lines, and internal teams.
• Drive continuous improvement initiatives that enhance productivity, operational efficiency, shipment visibility, and on‑time delivery performance.

Required profile

• Continuous improvement mindset with curiosity and motivation to make sustainable improvements.
• Strong operational planning, coordination, and execution capabilities within transportation and logistics.
• Excellent stakeholder management skills to collaborate across customers, suppliers, transporters, and internal teams.
• Strong analytical and problem‑solving skills with proactive risk management and issue resolution.
• Customer‑focused communicator who can manage competing priorities in a fast‑paced environment.
• Good understanding of transportation, logistics, customs, and supply chain operations.
• Commercial awareness with focus on cost control, profitability, and continuous process optimization.

Required skills

• Microsoft Excel
• Outlook
• AI tools
• Operational systems

What we offer

• Exciting career opportunity in a multinational Global 500 company that makes global trade happen.
• Daily interaction with international colleagues, developing professional skills in a global environment.
• Support to shape your own career by achieving expertise and learning on the job.
• Work in a dynamic logistics environment where operational excellence, customer satisfaction, and continuous improvement are central.
• Collaboration with a diverse network of customers, suppliers, transport providers, terminals, customs authorities, and internal teams.
• Exposure to innovative digital tools, operational systems, and data‑driven decision‑making processes.
• Development of expertise in transportation planning, logistics operations, cost optimization, and stakeholder management within a global organization.