Night Auditor
K HOTEL Douala · Communauté urbaine de Douala
Description du poste
About the role
The Night Auditor will oversee all overnight operations at K HOTEL Douala, a luxury property located in the Bonanjo district. The role combines front‑desk duties with financial reconciliation to ensure a seamless guest experience throughout the night.
Key responsibilities
- Manage the front desk during night hours, greeting and assisting guests.
- Verify and reconcile all financial transactions recorded during the shift.
- Record daily charges, prepare night audit reports, and ensure accuracy of accounting data.
- Maintain the hotel’s service standards and brand guidelines for a luxury environment.
- Ensure guest safety, comfort, and satisfaction throughout the night.
- Make decisions in line with established procedures when issues arise.
Required profile
- Bachelor’s degree (Bac+2/3) in hospitality or hotel management.
- Minimum 2 years of experience in a night auditor or similar front‑desk role.
- Strong hospitality attitude and excellent interpersonal skills.
- Flexibility to work morning/evening shifts and holidays.
- Fluent in English and French.
- Professional presentation and ability to work independently at night.
Required skills
- Proficiency with hotel management software, specifically Opera.
- Basic computer skills, including MS Office.
- Excellent oral and written communication.
- Strong organizational and multitasking abilities.
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K HOTEL Douala
Communauté urbaine de Douala
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