Sales Assistant – IT Solutions

About the role

We are looking for a dynamic Sales Assistant to support our business development efforts and expand our client base for IT products and services. The role combines prospecting, client relationship management, and after‑sales support in a fast‑moving technology environment.

Key responsibilities

• Identify and research potential clients through market research, online platforms, networking and business directories.
• Prospect new customers via phone, email, social media and in‑person meetings.
• Schedule and conduct meetings to understand client needs and prepare tailored proposals, quotations and presentations.
• Maintain accurate records in the CRM system and keep the sales pipeline up to date.
• Build and nurture long‑term relationships with existing and prospective clients, gathering feedback for product improvement.
• Support marketing campaigns and promotional activities.
• Provide clear explanations of technical solutions to non‑technical clients and ensure post‑sale satisfaction.
• Prepare weekly and monthly sales reports for management.

Required profile

• Minimum Bachelor’s degree in Marketing, Business Administration, Sales, Commerce, Communication or a related field.
• 2‑3 years of proven experience in sales, business development or a similar commercial role.
• Experience selling IT products or technology solutions is a strong advantage.
• Fluent in English and French, both written and spoken.
• Strong negotiation, communication and organizational skills.
• Self‑motivated, able to work independently and handle pressure.

Required skills

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with CRM systems.
• Basic understanding of IT products such as computers and software.

What we offer

• Competitive salary ranging from 100,000 FCFA to 120,000 FCFA plus performance‑based bonus.
• Opportunity to work in a growing technology company with a supportive team.