Senior Representative - Executive Accounts Manager, Public Sector

About the role

MTN Cameroon is looking for a Senior Representative - Executive Accounts Manager for its Yde.Enterprise Business Unit in the public sector, based in Yaoundé. The role combines account management, sales and negotiation with operational governance and reporting.

Key responsibilities

• Search for new clients in a designated sector, region or company size, travel to visit them and maintain existing customer relationships
• Manage and interpret customer requirements, develop account plans and the overall sales strategy for each account, and ensure compliance with the strategy
• Calculate quotations, work on tenders, perform cost/benefit analysis, negotiate terms and close sales
• Prepare management reports (sectorial report, monthly/quarterly roadmap) and record client contact data
• Present offers at GSM, ICT/Data, Cloud & IT events, liaise with technical experts, assist in designing custom products and train clients
• Meet sales and collection targets, avoid loss of revenue and act as a brand ambassador for MTN
• Take part in operational and ad hoc meetings, escalate issues timely and resolve escalations according to defined procedures
• Contribute to performance dashboards, propose operational improvements and lead team meetings

Required profile

• Minimum 3-year degree in telecommunications, IT or electrical engineering with a commercial field; a Master's degree is advantageous
• At least 3 years selling to large organizations and public sectors, including 3 years in a sales position in IT or telecoms and 3 years in enterprise products
• Experience supervising others and in a medium to large organization is an advantage
• Fluent French and English (written and spoken)

Required skills

• Sales, negotiations and persuasion skills
• Knowledge of ICT, cloud solutions, managed networks, data center and IP communications solutions
• MS Office
• Change management, time management and multi-priority handling