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Service and Spare Parts Support Admin

Kongsberg Defense US · Sanaga-Maritime

🇬🇧 English
ERP

Job description

About the role

Kongsberg Maritime is looking for a Service and Spare Parts Support Admin to join its Global Customer Support team in Panama. You will be the primary point of contact for customers in Latin America, handling quotes, invoices and all billing‑related inquiries for after‑market services and spare parts.

Key responsibilities

  • Register new customers and perform due‑diligence checks on business partners and vessels.
  • Prepare, issue and follow up on spare‑parts quotes, orders, confirmations, invoices and collections.
  • Update the ERP system with time, expenses, parts usage and other job‑related activities.
  • Obtain purchase orders from customers and create sales orders for parts and services.
  • Generate purchase orders for required parts and coordinate with internal logistics.

Required profile

  • Excellent communication skills and a collaborative attitude.
  • Ability to manage customer relationships across Latin America.
  • Strong attention to detail and accuracy in financial documentation.
  • Experience working with sales or service support functions.

Required skills

  • ERP system usage

What we offer

  • Opportunity to work in a global technology leader in the maritime sector.
  • Exposure to a diverse customer base and cross‑functional teams.
  • Professional development within a supportive, innovative environment.

Questions fréquentes

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Published 2 months ago

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Kongsberg Defense US

Sanaga-Maritime