Service Engineer - Analytical Instruments (Chromatography, Mass Spectrometry, Spectroscopy)

About the role

African Bio-Expertise Services (ABS) supplies analytical equipment, consumables and expert services to laboratories across West and Central Africa, and is an authorised distributor of manufacturers such as Agilent Technologies. Its certified engineers cover technical sales, installation, training and maintenance. As a Service Engineer based in Douala, you will be the technical contact for clients whose instruments need care, diagnosing, repairing, calibrating and training the lab teams that use them.

Key responsibilities

• Plan service interventions with clients: site preparation, work instructions and training content
• Carry out interventions on site with professionalism and precision
• Write clear intervention reports and follow up with clients
• Work closely with the Service Team, sharing plans and knowledge through internal tools
• Keep the Sales and Finance teams informed when they need to step in after a service

Required profile

• Bachelor's or Master's degree in chemistry or a related science; strong background in analytical chemistry
• Hands-on experience with analytical instruments, as a user or in maintenance
• Strong problem-solving skills for diagnostics and repairs
• Fluent French and English (mandatory)
• Good computer skills (Microsoft Office)
• Willingness to travel frequently, mostly within Cameroon and occasionally to remote sites in West and Central Africa, and periodic trips to Europe or Asia for manufacturer certification training

What we offer

• Certified training directly from world-class manufacturers
• A varied daily life with new sites, instruments and challenges
• A central role in the core team of a growing company
• Permanent contract with immediate start

To apply, send your CV and cover letter by email to the company, with the subject "Service Engineer - Cameroon"; the application deadline is 19 November 2026.