Chargé(e) de clientèle – Gestion de portefeuille et développement commercial

About the role

WTW is looking for a Client Relationship Manager to manage and grow a portfolio of corporate clients in Cameroon. You will ensure high‑quality service, understand client needs and promote WTW risk‑management solutions.

Key responsibilities

• Manage and develop an assigned client portfolio, delivering excellent service and fostering loyalty.
• Identify client needs, propose tailored risk‑management solutions and cross‑sell additional services.
• Prospect new business, acquire accounts and build long‑term commercial relationships.
• Prepare client meetings, draft proposals, action plans and commercial reports.
• Maintain up‑to‑date client information in the CRM system and monitor performance indicators.
• Promote WTW products, contribute to service‑quality initiatives and support continuous improvement.
• Undertake any other tasks related to the role as required.

Required profile

• University degree in insurance, finance, management, commerce or a related field.
• Minimum 4 years of experience in a similar client‑facing or business‑development role.
• Strong knowledge of the insurance sector and risk‑management solutions.
• Excellent communication, negotiation and relationship‑building skills.
• Professional proficiency in French and English.
• Good understanding of the local and international economic environment.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Opportunity to work for a global leader in insurance consulting and broking.
• Collaborative, inclusive culture focused on excellence and innovation.
• Career development and international exposure.