Country Manager – Cameroon

About the role

The Country Manager will lead all operations of Hapag-Lloyd in Cameroon, driving business growth, enhancing customer experience, and executing the company’s strategic objectives within the market. This senior position requires a strategic thinker with strong leadership abilities and deep knowledge of the maritime, shipping, and logistics sectors.

Key responsibilities

• Direct country sales efforts to maximize volume and contribution toward company goals.
• Identify and develop untapped markets and commodities to expand business opportunities.
• Manage and monitor sales performance, ensuring alignment with corporate objectives.
• Build and maintain strong customer relationships through regular visits and engagements.
• Implement Hapag-Lloyd’s organizational structure and processes locally.
• Ensure compliance with governmental rules, tax regulations, and company policies.
• Resolve high‑level issues across all departments to maintain smooth operations.
• Guide cost‑saving initiatives and keep overhead within budget.
• Coach department managers and staff, conduct performance reviews, and recruit top talent.
• Oversee credit policy to minimize bad‑debt risk.
• Collaborate with shared services to maintain high customer‑service standards.
• Drive market growth and work with functional directors on sales, operations, and administration matters.

Required profile

• Previous experience as a Country Manager or similar role in the shipping industry.
• Fluency in English and French.
• Familiarity with Cameroon’s business landscape.
• Strong strategic thinking and problem‑solving abilities.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast‑paced, dynamic environment.

Required skills