Field Officer – Agent Network Management
Wave Mobile Money · Cameroun
Descripcion del puesto
About the role
Wave is expanding its cashless financial services across Cameroon and needs a Field Officer to lead product roll‑outs in key regions. You will build and manage a local agent network, recruit and onboard users, and act as the primary representative of Wave on the ground.
Key responsibilities
- Identify, recruit and train agents in the assigned territory (Yaoundé, Bafoussam, Bertoua, Maroua/Kaéle, Douala, Garoua).
- Onboard target users onto Wave’s mobile payment platform and drive adoption.
- Ensure agents comply with legal, policy and branding requirements.
- Monitor cash float, equipment and branding material at agent locations.
- Conduct routine visits to assess performance, manage risk and resolve emerging issues.
- Close under‑performing agents, recover equipment and remove branding.
- Collaborate with other Field Officers to share best practices and accelerate market penetration.
Required profile
- At least 2 years of experience managing an agent network or field‑based teams in Cameroon.
- Minimum 1 year of experience supervising field staff.
- Fluent French and good command of English; additional local language is a plus.
- Familiarity with one of the listed regions.
- Valid work authorization for Cameroon.
Required skills
- Strong knowledge of agent network management and compliance.
- Ability to train and coach agents on mobile applications and fraud prevention.
What we offer
- 6‑month fixed‑term contract with the possibility of extension.
- Generous health insurance coverage.
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Publicado hace 2 horas
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Wave Mobile Money
Cameroun
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