Account Receivable Executive – Collections Specialist

About the role

PIL Cameroon is seeking a motivated Account Receivable Executive to lead the collections process, engage with customers, and ensure outstanding balances are recovered efficiently and in compliance with internal policies and legal requirements.

Key responsibilities

• Drive recovery of overdue receivables through proactive, structured follow‑up with customers.
• Build constructive relationships with debtors and negotiate realistic payment solutions such as partial payments, instalments or extended deadlines.
• Take ownership of overdue accounts to improve cash collection, reduce aging receivables and strengthen financial performance.
• Monitor debtor accounts daily, recording recovery actions, payment commitments and settlement agreements in the accounting system.
• Collaborate with Finance to ensure accurate allocation of payments against invoices.
• Assess debtor solvency, flag high‑risk accounts and recommend escalation for legal or external collection actions.
• Partner with Sales, Operations, Documentation and Finance to resolve billing disputes or account discrepancies.
• Maintain reliable documentation of all debtor interactions, commitments and collection actions for audit readiness.
• Prepare regular reports on outstanding receivables, collection progress and recovery performance for management review.
• Support both amicable recovery efforts and, when necessary, judicial collection processes in coordination with legal teams or external partners.
• Contribute ideas to improve collection efficiency, strengthen internal controls and enhance overall receivables management.

Required profile

• Bachelor’s degree in Finance, Accounting, Business Administration, Law or a related field.
• Demonstrated experience in accounts receivable, collections or credit management.
• Strong analytical mindset with the ability to assess debtor solvency and risk.
• Excellent communication and negotiation skills, with a focus on building constructive relationships.
• High level of integrity and adherence to internal policies and local legal requirements.

Required skills