Nutanix Engineer / Networking IT Support Engineer (Break & Fix)

About the role

We are looking for an experienced Nutanix Engineer / Networking IT Support Engineer to provide break‑and‑fix services on an on‑call freelance basis. The role involves diagnosing, troubleshooting and resolving hardware, network and virtualization incidents for enterprise environments while delivering professional customer service.

Key responsibilities

• Provide onsite and remote break‑and‑fix support for networking and infrastructure incidents.
• Deploy, configure and manage Nutanix HCI environments (AOS, AHV, Prism) and perform upgrades, patching and lifecycle management.
• Troubleshoot hardware, software, virtualization and network issues, including TCP/IP, VLANs, DNS, DHCP, routing and switching.
• Implement and support backup and disaster‑recovery solutions and respond to critical incidents within agreed response times.
• Collaborate with global and regional teams on infrastructure and cloud projects and maintain accurate technical documentation.

Required profile

• Minimum 5 years of experience in infrastructure, virtualization, networking or IT support engineering.
• CCNA certification and fluent English (spoken and written) with local communication skills.
• Strong hands‑on experience with Nutanix ecosystem and exposure to VMware and/or Hyper‑V.
• Ability to diagnose and resolve complex infrastructure and networking issues in enterprise settings.

Required skills

• Nutanix (AOS, AHV, Prism)
• VMware / Hyper‑V
• Networking fundamentals: TCP/IP, VLANs, DNS, DHCP, routing, switching
• Backup and disaster‑recovery solutions
• Scripting with PowerShell and/or Python