Executive Assistant & Digital Operations Coordinator

About the role

We are looking for an experienced Executive Assistant who also acts as a Digital Operations Coordinator. You will be the organisational backbone of our team, handling administrative tasks, supporting sales, and managing our social media presence while working closely with clients and partners.

Key responsibilities

• Provide administrative and secretarial support to management, including scheduling, filing and office coordination.
• Draft, review and organise contracts and business documents with high attention to detail.
• Manage professional email communication with clients, partners and suppliers.
• Document tasks, projects and processes clearly and consistently.
• Conduct online research and perform various web‑based tasks.
• Manage and grow company Instagram and Facebook pages, schedule content and engage the community.
• Create visual content using Canva, Photoshop Express or similar tools.
• Support sales and customer‑service activities, including on‑site client meetings and presentations.
• Use CRM tools (Zoho CRM, Zoho Books, HubSpot) to track leads, clients and invoicing.
• Assist with light web‑related tasks and collaborate with the development team on client web projects.

Required profile

• 5+ years of experience with Microsoft Office (Excel, Word, Teams, Outlook, PowerPoint).
• 4+ years in sales and/or customer service.
• Previous experience in a professional office environment.
• Strong understanding of contracts and business documentation.
• Excellent written communication, especially professional email correspondence.
• Polished presentation skills and confidence representing the company with clients.
• Solid social‑media marketing experience on Instagram and Facebook.
• Strong internet‑research skills and comfort with web browsers and online tools.
• Good understanding of web applications and digital workflows.
• Proficiency with Windows 10/11 and macOS.

Required skills

• Microsoft Office (Excel, Word, Teams, Outlook, PowerPoint)
• Zoho CRM, Zoho Books, HubSpot
• Canva, Photoshop Express
• Instagram, Facebook business pages
• Windows 10/11, macOS
• HTML, Bootstrap, PHP, JavaScript (basic knowledge)

What we offer

• Hybrid work arrangement: 3 days in office, 2 days remote.
• Medical and dental coverage after 2 months of service.
• Transport allowance paid weekly or monthly.
• Paid training on Zoho CRM, Zoho Books and HubSpot.
• Exposure to international client projects (UK, EU, US markets).
• Collaborative environment to learn web technologies, digital marketing and business operations.