Manager - Key Account Management, Public Sector (YDE Enterprise)

About the role

MTN Cameroon is looking for a Manager for Key Account Management in the Public Sector, within its YDE Enterprise Business Unit in Yaoundé. The role covers managing the Corporate Key Accounts market segment, driving revenue growth and maintaining strong relationships with top-level public sector decision-makers.

Key responsibilities

• Perform sales activities on the Corporate Key Accounts segment, negotiate prices and discounts within delegation of authority, and close deals by agreeing contract terms.
• Develop plans to grow revenue across the portfolio and ensure sales policies follow company rules.
• Build rapport with top echelon decision-makers and interpret the short- and long-term effects of sales strategies on operating profit.
• Work with marketing, solutions engineering and senior management to set and control budgets for sales promotions and trade shows, and review expenses.
• Animate the Corporate Key Account throughout its lifecycle and manage escalations affecting service delivery.
• Manage sub-divisional and project budgets, prepare documentation for sign-off, and take part in operational, tactical and strategic meetings.
• Monitor performance against KPIs and SLAs, report periodically on progress and ad hoc on projects, and support compliance and risk management.

Required profile

• Bachelor's degree in commercial or telecoms-related fields; additional IT, engineering or commercial qualifications (e.g. B. Comm.) are advantageous.
• At least 8 years selling to large organizations and the public sector, including a minimum of 5 years in a sales position in IT or telecommunications and 5 years in enterprise products.
• Experience supervising others and working in a medium to large organization.
• Fluent in French and English, with basic command of English.

Required skills

• Financial analysis for non-financial users, sales and negotiation skills, and commercial territory management.
• Leadership, communication, persuasion, active listening and critical thinking.
• Understanding of change management, quality control, costs and technical implementation and support.