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Restaurant Lounge Server

SAASA B2E · Douala

Mid 🇬🇧 English

Job description

About the role

We are looking for a dedicated Server to join our lounge and restaurant team. You will be the face of the establishment, ensuring guests enjoy a seamless dining experience from arrival to departure.

Key responsibilities

  • Prepare the dining area before service: clean floors and bathrooms, set tables, polish glassware, and stock napkins, cutlery, and condiments.
  • Collaborate with kitchen and bar staff to maintain smooth service flow.
  • Welcome and seat guests, present menus, take and serve food and drink orders accurately and promptly.
  • Process bills and payments efficiently.
  • Maintain cleanliness and hygiene throughout the shift, clear and reset tables quickly, and follow cleaning schedules.
  • Address guest complaints, resolve issues or escalate to management, and encourage repeat visits.
  • Work collaboratively with colleagues, assist during busy periods, and contribute to a positive work environment.

Required profile

  • 3‑5 years of experience in a similar server role (preferred).
  • Hospitality management education or related training is advantageous.
  • Fluent French; English is a plus.
  • Flexible availability for night shifts (typically 4 pm – 12:30 am) and occasional late hours.
  • Professional, neat appearance, punctual, reliable, and friendly demeanor.

Required skills

  • Strong communication in French (English optional).
  • Ability to multitask and work under pressure in a fast‑paced environment.
  • Excellent teamwork and collaboration.
  • Professionalism and attention to client satisfaction.

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Published 3 months ago

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SAASA B2E

Douala