Sales Specialist – Industrial Products

About the role

A Sales Specialist is needed to sell products and meet customer needs while securing orders from existing or potential outlets, executing the sales plan based on the approved sales strategy. The position is based in Douala and Yaounde.

Key responsibilities

• Sell products and meet customer needs, serving existing accounts, obtaining orders and establishing new accounts
• Ensure delivery of approved shipments according to the supply schedule, issue packing slips and handle packaged goods properly
• Maintain close contact with customers through regular visits and report their expectations and complaints to the sales manager
• Monitor the market by identifying potential customers and competitors, and prepare periodic reports
• Study the type of point of sale and the volume of resellers, and adjust sales presentations accordingly
• Submit orders based on price lists and product documentation, and submit activity reports such as daily call reports, weekly work plans and monthly and annual territory analyses
• Collect market information on prices, products, new products, delivery schedules and merchandising techniques, and recommend changes in products, service and policy
• Investigate customer complaints, develop solutions and make recommendations to management
• Perform other tasks related to the position's objectives as required

Required profile

• BA/BS university degree with a specialization in marketing, sales or an equivalent qualification
• Three to five years of experience in industrial sales
• No travel restrictions

Required skills

• Prospecting and negotiation
• Fluency in French and English, spoken and written
• Strong verbal and written communication skills
• Customer service and team spirit