Senior Representative - Executive Accounts Manager Public Sector

About the role

MTN Cameroon is looking for a Senior Representative acting as an Executive Accounts Manager for the public sector. The role involves searching for new clients in a defined sector, company size or region, visiting them and managing and growing existing customer relationships within the Business Services portfolio.

Key responsibilities

• Search for new clients and travel to visit potential ones; establish and maintain customer relationships
• Develop account plans and the overall sales strategy for each account, ensuring compliance with the strategy
• Calculate quotations, work on tenders and negotiate terms and conditions of contracts
• Perform cost/benefit analysis on tender offers and prepare management reports (sectorial report, monthly/quarterly roadmap)
• Meet sales and collection targets, record client contact data and avoid loss of revenue or accounts
• Present offers at GSM, ICT/Data, Cloud & IT events and make technical presentations
• Liaise with technical experts, assist in designing custom products, train clients and produce support material
• Provide feedback to the support team on client issues and help plan budgets

Required profile

• Minimum 3-year degree in telecommunications, IT or electrical engineering with a commercial field; a Master's or postgraduate qualification is advantageous
• At least 3 years selling to large organizations and public sectors, including 3 years in a sales position in IT or telecoms and 3 years in enterprise products
• Experience in ICT and cloud solutions sales, and in supervising others, is an advantage
• Experience in a medium to large organization
• Fluent in French and English (verbal and written)

Required skills

• Sales, negotiation and persuasion skills
• Knowledge of ICT, data solutions, cloud computing, managed networks, managed security, M2M and fixed-mobile convergence
• MS Office
• Change management, analytical thinking and time management