Business Office Coordinator

About the role

The Business Office Coordinator will manage the daily operations of the business office in a surgery center, ensuring smooth patient registration, insurance verification, scheduling, and financial processes while maintaining high patient satisfaction and compliance.

Key responsibilities

• Oversee front‑desk activities, scheduling, and patient communications.
• Verify insurance eligibility, benefits, and obtain prior authorizations.
• Accurately enter patient demographics and documentation.
• Collect payments, co‑pays, and manage outstanding balances per policy.
• Act as liaison among patients, physicians, clinical staff, and billing teams.
• Monitor scheduling accuracy and coordinate cases.
• Support revenue‑cycle tasks such as charge capture and follow‑up.
• Address patient inquiries and financial questions professionally.
• Assist with HIPAA, CMS, AAAHC, and internal compliance.
• Help leadership with reporting, audits, and process improvements.

Required profile

• High school diploma (associate or bachelor’s degree preferred).
• Previous experience in a healthcare or surgery‑center environment.
• Knowledge of insurance verification, authorizations, and medical terminology.
• Strong organizational, communication, and customer‑service abilities.
• Ability to multitask in a fast‑paced setting.

Required skills

• Proficiency with EMR systems.
• Advanced Microsoft Office skills.

What we offer

• Comprehensive health, dental, and vision insurance.
• Health Savings Account with employer contribution.
• Life insurance and paid time off.
• 401(k) plan with company match.
• Equal opportunity employment and a diverse workplace.