HR Supervisor – HR Management & Client Engagement

About the role

We are seeking a proactive HR Supervisor to lead our Human Resources function in Yaounde. The role blends core HR management with marketing and client‑facing activities, supporting both internal talent development and external business growth.

Key responsibilities

• Oversee payroll processing, employee benefits, personnel records and ensure compliance with Cameroonian labor laws.
• Develop, update and enforce HR policies and best‑practice procedures.
• Monitor performance, conduct appraisals and drive talent development initiatives.
• Manage employee relations, resolve conflicts and maintain a positive workplace culture.
• Lead recruitment efforts, build and maintain a talent pipeline aligned with client needs.
• Produce HR reports, dashboards and track metrics such as turnover, time‑to‑hire and payroll accuracy.
• Promote the company’s HR, recruitment and outsourcing services to existing and prospective clients.
• Collaborate with business development to design campaigns, deliver presentations and expand market visibility.

Required profile

• Master’s degree in Human Resources, Business Administration or a related field.
• Minimum 5 years of comprehensive HR experience covering payroll, recruitment, personnel management and employee relations.
• Demonstrated experience in marketing, business development or direct client interaction is highly desirable.
• Previous work in a service‑provider or outsourcing environment is a strong advantage.
• Preferred age range: 28‑40 years.
• Fully bilingual in French and English, both spoken and written.

Required skills

• Proficiency with Microsoft Office Suite.
• Experience using HR software and CRM systems.