Human Resources Officer (HR & Legal)

About the role

The Human Resources Officer will support the Douala branch by managing industrial relations, disciplinary processes, health‑insurance administration, and health‑and‑safety activities. The role requires a creative, dedicated professional who can work extra hours to meet tight deadlines and collaborate effectively within a team environment.

Key responsibilities

• Lead all disciplinary procedures, ensuring compliance with the company code of conduct, local labour law, and collective agreements.
• Preside over disciplinary hearings and represent the company in social disputes and labour‑court matters.
• Provide industrial‑relations training and guidance to line managers.
• Maintain accurate disciplinary records, compile trend reports, and keep an active case register.
• Manage the branch’s health‑insurance platform, oversee onboarding/off‑boarding, monitor consumption rates, and advise staff on reimbursement processes.
• Support health‑and‑safety initiatives, participate in safety meetings, report incidents, and follow up on corrective actions.

Required profile

• Experience in people management, legal compliance, and insurance administration.
• Ability to work beyond regular hours to meet deadlines.
• Strong communication skills and a collaborative mindset.
• Familiarity with local labour legislation and collective bargaining agreements.

Required skills

What we offer

• Opportunity to work in a dynamic branch environment.
• Professional development in industrial relations and health‑insurance management.