Account Manager – Banking Clients in CEMAC

About the role

SBS, a global fintech partner of 74Software, is looking for an Account Manager based in Cameroon to manage and grow a portfolio of strategic clients, exclusively banks and microfinance institutions, across the CEMAC region (Cameroon, Gabon, Congo, Chad, Central African Republic, Equatorial Guinea). The goal is to maximise the value of existing accounts through recurring revenues (licenses, maintenance, subscriptions and services) and new growth opportunities, while building long-term relationships.

Key responsibilities

• Manage and grow a portfolio of banks and microfinance institutions, building deep relationships with CIOs, CTOs, business heads and executive management.
• Promote and sell SBS software solutions (core banking, digital banking, data/AI platforms, specialised banking components) using a solution-selling approach.
• Drive cross-sell and up-sell opportunities and lead commercial negotiations, including contracts, renewals, pricing and licensing.
• Manage the contract lifecycle, follow up invoicing and handle renegotiations, outstanding payments and escalations.
• Keep knowledge of the banking and microfinance ecosystem, regional regulations (COBAC, BEAC) and industry trends.
• Work with Delivery, Support, Product and Marketing teams, and give market feedback to shape product and go-to-market strategy.
• Maintain accurate pipeline and account data in CRM tools (e.g. Salesforce), provide forecasts and reports, and meet quarterly and annual revenue targets.

Required profile

• Bachelor's or Master's degree in Business, Finance, IT or a related field.
• Minimum 10 years of experience selling software solutions to financial institutions, with a proven track record in account management and revenue growth.
• Understanding of core banking or digital banking solutions; experience in Africa, ideally CEMAC.
• Fluency in French and English is mandatory; willingness to travel frequently across the region.
• Nice to have: experience managing large strategic banking accounts in Africa, knowledge of CEMAC/COBAC/BEAC frameworks, digital transformation project experience.

Required skills

• Familiarity with CRM tools (Salesforce or equivalent)
• Strong communication, negotiation and influence skills, especially with C-level executives
• Ability to sell complex software solutions with long sales cycles