Pre-legal Collections Counsel

About the role

The Pre-legal Collections Counsel acts as the primary legal liaison between Account Receivables, Finance, and Legal functions across multiple countries and Maersk entities. The role focuses on driving debt recovery through pre‑litigation strategies, alternative dispute resolution, payment negotiations, and legal collection processes to maximize recoveries while limiting litigation costs and risk.

Key responsibilities

• Maintain regular communication with Global OTC and in‑country collections teams to obtain documentation and updates on collection actions.
• Prepare and send demand letters to customers, follow up on outstanding amounts, and manage dispute resolution in coordination with collectors and GSC teams.
• Provide detailed reports on managed accounts, ensure timely application of customer payments, and coordinate waiver or write‑off actions with proper approvals.
• Visit customer premises when necessary, engage sales or CX teams for alternative contacts, and maintain up‑to‑date records of account status.
• Instruct private investigators and collection agencies to trace and collect on delinquent accounts, review their reports, and process vendor invoices.
• Engage external lawyers to initiate legal actions against non‑paying customers, supply supporting documentation, and review pleadings to ensure optimal strategy.

Required profile

Required skills